Advice, FAQ and Contact

For the duration of the World Youth Day, additional information points will be in operation. Any and all information will be provided by the employees working at ticket offices, Customer Service Centres, as well as mobile guides that will be located at and near railway stations. The information will also be posted on the website of PKP Intercity.

Our travellers can benefit from the help offered by hotline employees:

• The hotline for those having mobile and fixed network operators: 19 757
• The hotline for those calling from abroad: +48 22 39 19 757